Delivery
Important Update: Potential Shipping Delays to the Gulf Region
What you need to know:
- Some deliveries to the Gulf region may experience delays due to circumstances beyond our control
- We remain committed to keeping you informed and will provide updates should your order be affected
- Our team is actively liaising with our couriers to expedite shipments wherever possible
Your patience and understanding are greatly appreciated during this time. If you have any questions or concerns about your order, please contact us at theteam@nitewatches.com
Thank you for your continued support and trust in NITE Watches.
Delivery
Standard delivery is as follows:
| UK | Europe | Rest of World |
|---|---|---|
| Straps & Fixings - Delivery Included | Straps & Fixings - Fee Dependant on Location | Straps & Fixings - Fee Dependant on Location |
| Watches - Delivery Included | Watches - Delivery Included | Watches - Delivery Included |
You will normally receive two emails from us in the form of a confirmation of receipt of order and payment followed by notification of dispatch of goods. Once your order and payment have been processed, goods will be shipped by our nominated Courier within 48 hours. Please note that our offices are closed on Saturdays and Sundays therefore orders placed during this time may take up to 72 hours to be dispatched, this includes orders after 10:00 on Fridays.
The estimated delivery period is as follows:
UK Royal Mail: 1 to 7 days *
EUROPE FedEx or DHL: 2 to 5 days
REST OF WORLD FedEx or DHL: 3 to 6 days
We will make every effort to deliver your order within the above time-scales. However, this is a guideline and delivery cannot be guaranteed. We will not accept responsibility for delays caused by our Couriers or any National postal service. If the goods are not delivered within the time we have estimated, please feel free to contact us by email theteam@nitewatches.com and we will do everything possible to resolve the issue promptly. We will not be liable for any loss caused to you by late delivery.
Our international delivery covers the cost of shipping the goods to you. However, this does not include import charges and administration fees to clear the goods when entering your country.
It is the responsibility of the purchaser to understand that charges may apply and pay all subsequent import tax and duty on goods shipped to their respective Country. In the instance that items are returned to Nite Watches as a result of a rejected payment, subsequent charges incurred such as Import Duty and processing costs will be deducted from any refund issued. For further information on this please contact theteam@nitewatches.com
We do not accept any liability for goods that have been lost after delivery to a PO Box. We reserve the right to cancel orders where the delivery address is a PO Box. We also do not accept any liability for goods that have been lost after delivery to the British Forces Post Office. This includes the BFPO main sorting offices at RAF Northolt, North West London and defence mail centres at Andover, Aldershot, Catterick, Colchester, Donnington, Glasgow, Central London, Northolt, Portsmouth, Plymouth and Wyton. It is the Customers responsibility to notify us if the goods have not been received within 21 days of the estimated delivery date or receipt of our invoice. If no notification is made within this time period the buyer shall be deemed to have received the goods.
